optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on opt cool.com, we're here to help.

 Returns Policies

 Return Items You Ordered

 Return Items You Didn't Order

 Return Shipping

 Non-Returnable Items & Brands 








Non-Returnable Items and Brands

This page has a list of items that are not eligible for returns as per the optcool returns policy.

Kindly double check that the items you wish to return do not fall under this list.

  1. Headphones and earphones
  2. Swimwear
  3. All inner apparel
  4. Socks
  5. Sports supporters and guards
  6. Storage and delivery services
  7. Items and brands that are labeled as non-returnable on their product detail pages
  8. All sale/ promotional items
  9. All soccer products


If the returns team receives a non-returnable item, we will send back the item to the original shipping address without a refund and/or exchange.