Return Items You Didn't Order
optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on opt cool.com, we're here to help.
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Return Items You Didn't OrderThere are a few instances where you may receive something you didn't order. We apologise for the inconvenience. Extra ItemYou may have received an extra item in your shipment. If this is the case and you'd like to return it, you can go through our Online Returns Center. Wrong ItemIf you placed an order but received the wrong item, you can return the wrong item for a refund or a replacement of the item you did not receive through the Online Returns Center. |