optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on opt cool.com, we're here to help.

 Returns Policies

 Return Items You Ordered

 Return Items You Didn't Order

 Return Shipping

 Non-Returnable Items & Brands









Return Items You Ordered

You can return some items you purchased on optcool.com.

Prepare and ship your return

After you've followed the prompts in the Online Returns Center link above:

  • Careful preparation of your package helps to ensure safe delivery.

  • Inserting any paperwork that was included when you requested your return from the Online Returns Center.

  • If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

  • Ship your return based on the return shipping option you selected. 

  • For more information on the return shipping options, go to Return Shipping.