optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on opt cool.com, we're here to help.

 Returns Policies

 Return Items You Ordered

 Return Items You Didn't Order

 Return Shipping

 Non-Returnable Items & Brands










Returns Policy

optcool.com and most sellers on optcool.com offer returns for items within 14 days from the date of your purchase.

optcool.com Returns Policy

There are a few important things to keep in mind when returning an item shipped from optcool.com:

  • You have 14 calendar days to return an item from the date you purchase it.

  • Items that have been purchased from optcool.com can be returned to shipping address assigned by optcool.com.

  • Any item purchased from optcool.com must be returned in accordance with optcool.com's returns and refunds policy.

  • Any item you return must be in the same condition you received it and in the original packaging. 

  • Any item you return needs to have the receipt or proof of purchase.