Refunds

optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on optcool.com, we're here to help.


 Returns Policies

 Return Items You Ordered

 Return Items You Didn't Order

 Return Shipping

 Non-Returnable Items & Brands

 

 

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Note: Items that have been washed, dry cleaned, marked or damaged when trying on will not be accepted for a refund.

 

 


 

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