Refunds
optcool wants you to be excited with your new purchase. However, if you need to return some items purchased on optcool.com, we're here to help.
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RefundsOnce we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Note: Items that have been washed, dry cleaned, marked or damaged when trying on will not be accepted for a refund. |
